SHIPPING & RETURNS

Shipping Policy

Shipping timelines vary based on:

Product type
Quantity ordered
Customization complexity
Delivery location

Estimated production and delivery timelines will be communicated during the order confirmation process.

While we strive to meet all committed timelines, delays caused by courier partners, customs clearance, weather conditions, strikes, or unforeseen circumstances may occur and are beyond our control.

Return & Exchange Policy

Due to the personalized nature of our products, returns are generally not accepted for:

Change of mind
Incorrect quantity ordered by customer
Design approved by customer prior to production
Customer-supplied artwork errors

However, we will gladly review requests related to:

Manufacturing defects
Incorrect products supplied
Significant printing defects
Transit damage (reported promptly)

Customers should notify PRIYNT within 48 hours of receiving the shipment and provide photographs for review.

Approved cases may qualify for replacement, reprint, or another suitable resolution.

Cancellation Policy

Since most PRIYNT products are customized and made to order:
Orders cannot be cancelled once production has started.
Cancellation requests submitted before production begins may be reviewed on a case-by-case basis.
Any design, setup, or administrative costs already incurred may be deducted from refunds, where applicable.